In the previous posts of '7 questions to assess the digitisation of your company', we first looked at how to set clear and above all measurable goals to assess the level of digitisation of your company. In a second post, we focused on processes that can be digitised to further accelerate the transformation process of your company. Our journey continued with an analysis of the data coming from your digital systems to better understand your customers and improve your offer and some tips to improve your customers' experience with usable and responsive websites, apps and chatbots.
What we have seen so far, however, can collapse miserably if we do not place the utmost importance on data security. Overlooking data security can have catastrophic consequences for your company.
Data security is a critical issue for any business using digital technologies. Here are some key points to consider when managing the security of corporate and customer data through the use of digital technologies:
The first thing to do is to protect corporate and customer data. This means taking security measures such as encrypting data, restricting access to sensitive data, using antivirus software and firewalls to protect the system from external attacks.
It is important to train staff on data security so that they can recognise risks and take appropriate security measures. This includes password management, the use of antivirus software and the timely reporting of security breaches.
Ensure that company and customer data is regularly backed up and stored securely. In the event of an incident, having a data backup is essential to recover important information quickly.
Data security policies
Define corporate and customer data security policies. This means establishing guidelines for collecting, storing and sharing data, as well as measures to be taken in the event of a security breach.
Monitoring and testing
Constantly monitor the company's digital environment and carry out regular tests on data security. This can help identify and resolve any security issues before they turn into bigger problems.
Keep software and applications used by the enterprise constantly up-to-date. This can reduce the risk of security breaches due to software bugs or vulnerabilities.
In summary, managing the security of corporate and customer data through the use of digital technologies requires constant attention to detail, especially if your company has not yet adopted cloud technology to protect and manage its corporate data and uses local or traditional security solutions that require 'manual' management of data and security procedures.
Move to cloud
Cloud service providers invest large sums of money in advanced security technologies to ensure that users' data are protected from cyber threats, such as cyber attacks and data loss. In addition, cloud service providers have dedicated security teams that constantly monitor systems to identify threats and prevent them. This is why more and more companies are switching to cloud systems not only for data backup, but for the overall management of the company.
If you want to know more, let's see together why online ERP increase the security of your company data and more.